USAA-”we’ll pay your medical bills and that’s all…”

Tuesday, December 22, 2009
By Ben Glass

Who’s running up the cost of car insurance now. We recently made a demand on USAA to settle a pretty simple case. The defendant, a guy who probably shouldn’t have been driving at all, turned in front of our client, causing an accident.

Clear liability…no defense.

Our client has not medical insurance and incurred about $7,500 of bills to be evaluated and treated for the injuries he sustained. He has got doctors and hospitals sending him dunning notices. He made about $10.00 an hour and supports his family on that.

USAA offered $8.000 on a take it or leave it basis.

OK, we don’t take it. We will immediately file suit and the defendant will be served and he’ll spend time in deposition and trial and in the end of the day USAA will spend more money defending and then paying the case than they could have paid today. And then they’ll blame the lawyers when they increase the rate they charge to customers.

See you in court USAA

Update: the adjuster called back: “we aren’t going to give you our best offer.”

Response:   “OK, thanks for calling. Merry Christmas”

Update #2: we filed suit and USAA immediately doubled its offer and settled the case.

Moral of the story: Skip the attempt to settle with USAA….file suit….you’ll waste less time and get more money.

Notice: each case is different..remember that!

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